Shri Mata Vaishno Devi Shrine Board
Official Website
Road Map
Guide Map
Weather Information
Yatra Information
Approach for Help
Enquiry & Announcements
Lost & Found
Poojan Reservations
Room Reservation
Approach for Help
Although the Board has provided many facilities for the comfort of the Yatries, yet the Yatra involves a trek of over 12 km over heights above 4000 ft and there may occasionally be need for obtaining help, information or assistance.

For obtaining any kind of assistance or for offering your valuable suggestions or even for lodging your complaints for quick redressal of your grievances, various offices of the Board (details below) can be contacted.

In addition, complaint registers, sealed complaint boxes are available at all prominent locations. Yatri complaints, suggestions or feedback received through registers, boxes or even via e-mail or ordinary mail are carefully scanned and used for guidance in improving infrastructure and facilities for the Yatries.

Shri Mata Vaishno Devi Shrine Board Administration
May be used for general enquiries/queries and not for complaints/suggestions.


Office of the SDM/Tehsildar, Bhawan ,
Room No. 8, Kalika Bhawan.
Phone : +91-01991- 282222

Office of the Manager, Bhawan
Room no. 4, Kalika Bhawan.
Phone : +91-01991- 282223

Officer Incharge, Sanjichhat
Phone :91-01991-282237

Office of the Manager Adhkawari
Phone : +91-01991-234329

Officer Incharge,
Niharika Complex, Shakti Bhawan,
Bus Stand, Katra.
Phone: +91-1991-232125

Officer Incharge (Enquiry & Reservations),
Shakti Bhawan, Niharika Complex (Near Bus Stand),
Shri Mata Vaishno Devi Shrine Board,
Katra - 182301
Phone : +91-1991- 234053
Online: 01991-232887 (contact at office hours from 10:00 am to 5:00 p.m)

Officer Incharge, Banganga
Phone : +91- 01991- 232031

Officer Incharge,
Vaishnavi Dham, near Rail head Jammu Complex, Jammu.
Phone : +91-0191- 2473275

Officer Incharge,
Saraswati Dham, Near Rail head
Jammu Complex, Jammu.
Phone : +91-0191- 2473270

Officer Incharge,
Trikuta Bhawan, Katra Phone : +91-01991- 234057

Officer Incharge
Yatra Registration Counter, Katra
Phone No. 91-01991-232092

Officer Incharge Protocol,
Central Office, Katra
Phone No. 91-01991-232089
E mail:

E-Mail :

Click Here for Directory of Civil Administration, Police & Tourism in Jammu Region.
Address of Civil Adminsitration, Police & Tourism in Jammu Region
Office of the Divisional Commissioner, Jammu Office of the Inspector General of Police, Jammu
Office of the Director Tourism Office of the Sr. Superintended of Police, Udhampur
Office of the Dy. Commissioner, Udhampur Office of the Director Tourism
Administrator, Notified Area Committee, Katra Office of the Block Medical Officer
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