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Assistance/ Suggestions/ Complaints...

Although the Board has provided many facilities for the comfort of the Yatries, yet the Yatra involves a trek of over 12 km over heights above 4000 ft and there may occasionally be need for obtaining help, information or assistance.

For obtaining any kind of assistance or for offering your valuable suggestions or even for lodging your complaints for quick redressal of your grievances, various offices of the Board (details below) can be contacted.

In addition, complaint registers, sealed complaint boxes are available at all prominent locations. Yatri complaints, suggestions or feedback received through registers, boxes or even via e-mail or ordinary mail are carefully scanned and used for guidance in improving infrastructure and facilities for the Yatries.

Shri Mata Vaishno Devi Shrine Board Administration

Office of the Chief Executive  Officer
Shri Mata Vaishno Devi Shrine Board, 
Katra (J&K). 
Ph.: ++91-1991- 232367, 232238.
E-mail: ceo@maavaishnodevi.org

Office of the Addl. Chief Executive Officer,
Shri Mata Vaishno Devi Shrine Board, 
Katra (J&K). 
Ph.: ++91-1991-232367, 232238.
E-mail: admin@maavaishnodevi.org

Office of the SDM/Tehsildar,  Bhawan
Room No. 8, Kalika Bhawan. 
Phone : ++91-01991- 282225.

Office of the Senior Manager, Bhawan 
Room no. 4, Kalika Bhawan. 
Phone : ++91-01991- 282223

Office of the Incharge,  Sanjhichhat
Sanjhichhat. 
Phone : ++91-01991- 282237 

Office of the Incharge Adhkawari 
Adhkawari. 
Phone : ++91-01991-282207

Office of the Sr. Manager ,
Niharika Complex, Shakti Bhawan, Bus Stand, Katra.
Phone: ++91-1991-232225, 233036, 232125, 232281

Office of the Dy. Manager (Enquiry & Reservations), 
Shakti Bhawan, Niharika Complex (Near Bus Stand), Shri Mata Vaishno Devi Shrine Board, Katra - 182301 

Phone : ++91-1991- 232887, 232025, 234053

Office of the Incharge,  Banganga
Banganga. 
Phone : 91- 01991- 232031

Office of the Dy. Divisional Manager,
Vaishnavi Dham, near Rail head  Jammu Complex, Jammu. 
Phone : ++91-0191- 2473270, 2473275

E-Mail : helpdesk@maavaishnodevi.org



Click Here for Directory of Civil Administration, Police & Tourism in Jammu Region.

Address of Civil Adminsitration, Police & Tourism in Jammu Region

Office of the Divisional Commissioner, Jammu

Office of the Inspector General of Police, Jammu

Office of the Director Tourism

Office of the Sr. Superintended of Police, Udhampur

Office of the Dy. Commissioner, Udhampur

Office of the Director Tourism

Administrator, Notified Area Committee, Katra

Office of the Block Medical Officer,


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