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Note:
It is very important that the Devotee must note down the
transaction details viz.
Track ID No/ Trace No
etc. during transaction for their reference and further
communication.
It is essential that the Devotee must check its
Transaction Status
in the
“Devotee Zone”
available on the home page of this website, once the
transaction is completed or in case any problem is faced
during transaction. The mere deduction of amount by the
respective Bank of the Devotee shall not be considered
as confirmation for the reservation.
Incase,
the amount has been deducted by the Bank and the
transaction is not showing-up in the “Devotee Zone”,
then transaction could be of “Failure
Status” and no reservation is allotted
against the Failure transaction. The Devotee is
requested to forward the Transaction details viz. Track
ID No/ Trace No, user ID and transaction date to
online@maavaishnodevi.org for reconciliation and
processing the refund case.
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