| Recipient: |
|
|
| Your Name: |
|
|
| Your Email: |
|
|
| Your Address (Line 1): |
|
|
| Your Address (Line 2): |
|
|
| Your Phone # (STD Code): |
|
|
| State: |
|
|
| Country: |
|
|
Feedback:
Overall
Assessment:- |
-
How would you rate the services rendered by Shri
Mata Vaishno Devi Shrine Board on an overall basis?
|
|
Darshans:- |
|
-
How would you rate your satisfaction about Darshans
at the Sanctum Santorum ?
|
|
|
a) In general |
|
|
b) Time Given per person |
|
|
c) Things explained by the Pujaris |
|
| Suggestions/Complaints: |
|
|
| Sanitation: |
|
-
How would rate Sanitation?
|
|
|
a) In general |
|
|
b) In Complexes |
|
|
c) In Toilet Blocks |
|
|
d) On the Track |
|
| Suggestions/Complaints: |
|
|
| Electricity/Water |
|
-
How would you rate the Electricity/Water availability?
|
|
|
a) In general |
|
|
b) In Complexes |
|
|
c) In Toilet Blocks |
|
|
d) On the Track |
|
| Suggestions/Complaints: |
|
|
| Behaviour of Staff |
|
-
How would you rate the staff behaviour in
|
|
|
a) Reservation/front offices |
|
b) Services (Blanket
Stores, Cash Counters,
Donation Counters,
etc.)
|
|
|
c) Catering |
|
d)
Sanitation |
|
| Suggestions/Complaints: |
|
|
| Medical Facilities: |
|
-
How would you rate the Medical facilities provided?
|
|
|
a) In general |
|
|
b) Response of Doctors |
|
|
c) Availability of Medicines/Equipments |
|
| Suggestions/Complaints: |
|
|
| Accommodation |
|
-
Did you stay in Shrine Board's Accommodation?
|
|
|
If Yes: Room No. &
Location |
|
|
|
Date stayed from &
to |
|
|
| |
|
-
Whether following facilities (if applicable)
in the room were functional?
|
|
|
a) Bathroom plumbing |
|
|
b) Lights |
|
|
c) Air-Conditioning (if applicable) |
|
|
d) Television (if applicable) |
|
|
e) Geyser (if applicable) |
|
|
f) Other |
|
| |
|
-
How would you rate the following?
|
|
|
a) Cleanliness of room on location |
|
|
b) Cleanliness of room during stay |
|
|
c) Decor |
|
|
d) Value of room vis-a-vis tariff |
|
| Suggestions/Complaints: |
|
|
| |
|
-
If in Katra/Jammu again, would you prefer to
again stay in Shrine Board accommodation?
|
|
| Reasons: |
|
|
| |
|
-
Please rate the services at following Bhojanalayas,
if visited?
|
|
|
a) Vaishnavi Dham, Jammu |
|
|
b) Adhkuwari |
|
|
c) Sanjichhat |
|
|
d) Bhawan |
|
| Suggestions/Complaints: |
|
|
| |
|
-
Are the rates charges by the Board at its various
establishments (Bhaojnalayas, Accommodation units,
etc) reasonable?
|
|
| |
|
-
Any suggestion/complaints regarding the service
offered by agencies like Security, Police, Yatra
Slip Counter, Pawan Hans, Private Hoteliers, Pepsi/Nescafe
vendors, Private Shopkeepers, Ponywalas/Palkiwalas/Pithus,
Sanitation Staff, etc.
|
|
|
|
|
| |
|
-
Any other suggestions/complaint:
|
|
|
|
|
| |
|
|
|
|
